Features

Explore some of the key features Ticketer offers:

• Panel Creation: Users can open tickets via interactive panels with custom questions.
• Custom Forms: Admins can add or edit ticket questions to collect the right information.
• Panel Categories: Organize tickets by category for better management.
• Role Permissions: Control ticket access and management with Discord roles.
• Auto-Close: Inactive tickets are automatically closed after a set time.
• Advanced Search: Filter and search tickets by status, user, or text.
• Ticket Details Panel: Central hub for all ticket-related information and actions.
• Ticket Claiming: Staff can claim tickets or be assigned automatically.
• Tags & Priority: Update ticket priority and tags inline.
• Merge & Move: Merge related tickets or move them between categories.
• Rating & Feedback: Collect user ratings and feedback after ticket closure.
• Transcripts: Export full ticket conversations for records or review.