Frequently Asked Questions

How do I create a ticket?

Click the panel button and follow the prompts to open a new ticket.

Can I customize ticket questions?

Yes, admins can add or edit ticket questions in the panel settings.

How do I assign tickets to staff?

Staff can claim tickets or be assigned automatically based on roles.

What happens to inactive tickets?

Inactive tickets are auto-closed after a set time. This can be changed in settings.

How do I search for tickets?

Use the search command or panel to filter tickets by status, user, or text.

Are ticket permissions role-based?

Yes, you can control who can view or manage tickets using Discord roles.

Can I run multiple panels?

You can create and manage multiple ticket panels for different needs.

Is there a limit to open tickets per user?

Admins can set a maximum number of open tickets per user in the config.